PEOPLE WHO CARE
Whether you are looking to create/re-create your own backyard paradise vacation spot , or you are in need of a one-time inground pool repair, or simply some guidance throughout the season with pool/spa products & supplies - we are here to help you every step of the way.
Understanding the products that you use to maintain your pool/spa is key to keeping it clean and protecting it through the years. Our staff members are well trained and knowledgeable. We are pool professionals, not sales associates. You can rely on us to answer your questions and advise you on the best method and product to address your pool/spa care needs.
YOUR RETAIL STORE TEAM...
Viola ~ Celebrating TWENTY FIVE YEARS this year, Viola has been an integral member of the customer service, retail and administration with Neptune Pools. She is well trained and experienced when it comes to taking care of your pool/spa, or handling any matters you may have.
She is there for her customers 100%, and really takes an interest in them and their families. Whether you need chemical training, maintenance or supply information, or you need to order that elusive part that nobody else can seem to find - she is here to make sure you get what you need. Viola goes the extra lap to make sure you have a good experience with Neptune Pools, and that you will be not only be happy to come back, but will also be glad to refer your friends and neighbors!
Peggy ~ Heading into her fourth season with us, she loves seeing her long-time customers coming through the door for another season of easy pool care and listening to them tell stories of ALL THE FUN they are having with their pool/spa since they started coming to her for their personalized water care program.
In addition to taking care of her loyal customers, Peggy is taking on the duties of retail staff training and retail display coordinator.
This year Peggy & Viola were a part of the
VERY FIRST APSP Certified Retail Professional
training class, and both passed the exam with flying colors.
YOUR LEADER IN CONSTRUCTION/FIELD CREWS...
Mark ~ With over 40 years in the pool & spa industry, Mark has accumulated the knowledge, experience and attention to detail that every customer wants when deciding to make their dream come true with an inground pool. He is just as diligent when helping a customer make an equipment repair, or pool renovation.
He takes pride in the work that Neptune Pools does for customers, and personally trains the employees that are on your job.
Mark maintains his Certificate of Achievement with the state by completing the IL Swimming Facility Prequalification Training and keeping it up to date. He is aPrequalified Illinois Swimming Facility Contractor. This is good news for all the commercial pools in the area.