Which Side of the Fence Will You Be On??
The RUSH has STARTED...
Come in NOW to get everything you need to have a fun filled summer in your pool!
Chlorine, pool chemicals and pool supplies are in high demand like last year - but we have them in stock and we are doing our best to make sure OUR CUSTOMER'S needs are taken care of to the best of our ability. That is why we highly recommend you stop by our store now to beat the rush that is already starting to happen again this year.
Act NOW so you are not caught in the supply shortage that is still happening from last year.
So... Will you be on the fun swimming side of the fence, or the disappointed waiting side?
A Backyard Dream Became Reality ~
Our Extreme Pool is a Backyard Oasis!
These folks love us...
you will too!
" From the moment we decided to use Neptune Pools for our in-ground pool, we experienced nothing but professionalism and dedication from Mark and his staff. Unrealistically on my part, I was expecting an 'overnight' appearance of a pool in our back yard (NOT taking weather into consideration AT ALL) and I tended to lean on Mark a lot for information, etc. He always took the time to walk me through the process and answer all my questions as they arose. He was extremely patient with me as well as extremely knowledgeable about his products and the process. I can't express how happy and satisfied we are having used Neptune Pools. We would highly recommend them and look forward to keeping their services for our pool!"
Melanie J.~ Plainfield, IL
"Thanks to Viola and Peggy for outstanding customer service and assistance in knowing what we needed to straighten out our pool for maximum enjoyment and clarity! Seen you soon."
Bill F. ~ Joliet, IL
"I was referred to Neptune by a trusted friend. They quickly distinguished themselves with their knowledge and service. Viola, Mark and Audrey genuinely care about how your pool is doing. They provide personalized care and treatment with no upselling. Within a day I was being called by my first name. While I was at the store, another customer came in and they also greeted him by his first name and immediately discussed the current status of his pool. It is my new favorite store and I suggest your give it a try." Michael R. ~ Shorewood, IL
"As a member of a seven-man maintenance crew for the Hampton Inn Joliet I-55, Hampton Inn Joliet I-80 and Towne Place Suites Joliet, we all agree that Neptune Pools is a great business to have in your corner. Viola provides amazing customer service, she's able to troubleshoot issues and track down obscure parts for our pools. We're lucky to have them so close by. Neptune has helped us guarantee our 100% Satisfaction policy for guests."
Justin T. ~ Joliet, IL
We live by the philosophy "Pools/spas are for fun - not work"! Come in and let us show you how you can spend less than 30 minutes a week on pool care (and less on spa care).
If you follow the Personalized Water Care program we set for you - you will have the nicest looking, cleanest water, least amount of work...AND the most amount of FUN time pool/spa on your block.
POOL OWNERS ~
we've got you too !
People tend to think that we are strictly all about inground pools... NOT true!
While our field crew builds and repairs only inground pools,
here in the RETAIL STORE we LOVE above ground pools and their families.
We work with you no matter how small, no matter how big your pool is.
We have everything you need (except the pool itself - we don't sell those)
to make your pool run as easy and clean as possible with as
little effort on your part as we can make it.
"We LOVE the service these past 15 plus years!"
Roger & Merle K. ~ Plainfield, IL
"Thank you Viola for assisting me in keeping my pool perfect during this difficult storm! No power for days and my pool is perfect!"
Donna S. ~ Wilmington, IL
"Absolutely awesome place. Came thru for us on a part even though they were closed for the holidays!!! Can't thank you guys enough!"
Amy Adrian K.~ Plainfield, IL
"I went to the store because no matter how much I backflushed and ran my pool pump, I still had cloudy water. My water was then tested. I was advised to use a certain product and given instructions on how to use it. I am happy to say that my pool issue went away quickly. Thanks again for pointing me in the right direction."
Bryan M. ~ Joliet, IL