"As a member of a seven-man maintenance crew for the Hampton Inn Joliet I-55, Hampton Inn Joliet I-80 and Towne Place Suites Joliet, we all agree that Neptune Pools is a great business to have in your corner. Viola provides amazing customer service, she's able to troubleshoot issues and track down obscure parts for our pools. We're lucky to have them so close by. Neptune has helped us guarantee our 100% Satisfaction policy for guests."

Justin T. ~
Joliet, IL

"I was referred to Neptune by a trusted friend. They quickly distinguished themselves with their knowledge and service. Viola, Mark and Audrey genuinely care about how your pool is doing. They provide personalized care and treatment with no upselling. Within a day I was being called by my first name. While I was at the store, another customer came in and they also greeted him by his first name and immediately discussed the current status of his pool. It is my new favorite store and I suggest your give it a try."

Mike R. ~
Shorewood, IL

"Absolutely awesome place. Came thru for us on a part even though they were closed for the holidays!!! Can't thank you guys enough!"

Amy Adrian K. ~
Plainfield, IL

"These guys are awesome!!! They built my pool and have guided me through all the maintenance. They installed a new liner and it fits like a glove. I would not trust anyone else. Viola helps me keep my water perfectly balanced and crystal clear. Even though they charge more for chemicals than you can get on the internet, you will actually spend less money because they will keep the water balanced better so you buy less chemicals. I recommend having your water tested weekly for best results. Mark is an expert in all things pool related. He recommends the best fix not the most profitable. He has never steered me wrong. He is detail oriented and runs his business with pride."

Mike L. ~
Shorewood, IL

"Thank you Viola for assisting me in keeping my pool perfect during this difficult storm! No power for days and my pool is perfect!"

Donna S. ~
Wilmington, IL

"We LOVE the service these past 15 years!"

Roger & Merle K. ~
Plainfield, IL

"Great service. Had a pool installed at least 25 years ago, have had no problems and still coming here. Mark is great!"

Vic B. ~
Joliet, IL

"For me it has been 17 years of excellent service - Vi is the best."

Dennis Z. ~
Minooka, IL